Returning an Item

Everyday Dialogues

Low Int
Teens & Adults
Grades 9–12

You teach your students how to shop in English, but do they know how to return an item? This highly practical lesson teaches important vocabulary and expressions for a variety of shopping scenarios.

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Focus

life skills
speaking
listening
real-world task
conversation
community
complaints
customer service
shopping
yes/no questions

Vocabulary

return
receipt
on sale
refund
exchange
credit note
valid
for sale
sold out
A spinning paper plane
A spinning paper plane